XM TripDesk XM TripDeskLocal desk

Desk mail

Fold the problem into an envelope

There is no ticket system. You write. We reply. This is the only address.

ATTACH

Helpful to include

  • iPhone model and iOS version
  • XM TripDesk version (About shows 1.0)
  • Which screen: Expenses, Receipts, Face ID…
  • What you tapped, and whether it happens again
  • Screenshots are fine — please drop unnecessary personal details
QUICK FIX

Try this first

01

Can’t create a trip

Name and destination are required. The end date can’t be earlier than the start.

02

Can’t add photos

In iOS Settings, allow XM TripDesk to use Camera or Photos.

03

Face ID is stuck

Unlock with the device passcode, or turn the lock off and on again in Security.

For the full walkthrough, see the trip handbook.